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Returned Goods

This page describes the Returned Goods form in the Stock module.

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The Returned Goods form allows you to print Returned Goods records in batches.

You can also print an individual Returned Goods record by opening the record and clicking the Printer icon (Windows/macOS) or selecting 'Print' from the File menu (all platforms). To print a Returned Goods record to screen, click the Preview icon (Windows/macOS only).

No.
Range Reporting    Numeric
Enter a Return Number to print a single Returned Goods record, or a range of Return Numbers separated by a colon (:). You must enter a Return Number or range of Return Numbers: if you leave this field empty, no forms will be printed.
You can use the fields listed below when you design the Form Template to be used by the Returned Goods form. If you do not want to print the decimal places in numeric fields, choose the Cut Decimals option in the record in the Values in Text setting for the Language specified in the Company Info setting.

Header Fields

Header fields will be printed once per Returned Goods record.

Field in Form Template Prints (from Returned Goods record)
Comment 2 Comment
Currency Currency or, if blank, Base Currency 1 (not printed if the VAT Law in the Company Info setting is "Portuguese")
Customer Name Name (i.e. Customer Name)
Customer Number Customer
Deliveries made from Order Delivery No.
Document Type Prints the phrase "Return Goods"
Interest Rate Interest Rate from the Interest setting
Invoice Date Date
Invoice To Name Name (i.e. Customer Name)
Location Location
Official Serial Number Official No.
Order Number Order No.
Payment Number for Russia Prints the No. of the Returned Goods record with the first three characters removed
Portuguese SAFT Hash Control Prints a string constructed from characters 1, 11, 21 and 31 of the hash signature of the Returned Goods record, a hyphen and the phrase "Processado por programa certificado n? 2020 /AT Standard ERP"
Rate Exchange Rate, expressed as a ratio (not printed if the VAT Law in the Company Info setting is "Portuguese")
Rate for Base Currency Base Currency Rate, expressed as a ratio (not printed if the VAT Law in the Company Info setting is "Portuguese")
Reason Reason
Reason Text Prints the three Description lines from the Standard Problem record for the Reason. This will be printed on separate lines, so you should specify a Line Height for this field
Serial Number (Number Series) No.
Total Cost Sum of (Unit Cost * Qty) for each row (not printed if the VAT Law in the Company Info setting is "Portuguese")
XTotQty Total Qty

Customer Information

The following fields print information taken from the record in the Contact register for the Customer:

Field in Form Template Prints (from Customer)
Account Operator Account Operator
Bank Account Bank Account
Country Code (Customer) Code from the record in the Countries setting for the Country
Country Code (Customer ISO2) Code (ISO 2) from the record in the Countries setting for the Country or, if the Code (ISO 2) is blank, the Code if it has two characters
Country Code (Customer ISO3) Code (ISO 3) from the record in the Countries setting for the Country or, if the Code (ISO 3) is blank, the Code if it has three characters
Customer Category Customer Category
Customer Fax Number Fax
Customer Freight Number Freight No.
Customer Telephone Number Telephone
Customer VAT Reg. Number VAT Reg. No.
Department Department
From Address Name and Invoice Address. This will be printed on separate lines, so you should specify a Line Height for this field
Search Key Short

Location Information

The following fields print information from the record in the Locations setting for the Location specified in the Returned Goods record:

Field in Form Template Prints (from Location)
Location Address Address. This information will be printed on separate lines, so you should specify a Line Height for this field
Location Name Name

Note: use the "Location" field to print the Location itself, taken from the Location field in the Returned Goods record.

Order Information

In a Return that you created from an Order, the fields listed below will print information from the relevant record in the Order register:

Field in Form Template Prints (from Order)
Customer Order Number Cust. Ord. No.
Delivery Address Delivery Address. The first line will only be printed if you are using the Organisation name option in the Form Settings setting. This information will be printed on separate lines, so you should specify a Line Height for this field. Use the Form Settings setting to set the format of this field (e.g. to specify whether blank lines will be printed, whether parts of the address will be printed on the same line, etc.)
Delivery Mode (levsatt) Delivery Mode
Delivery Mode Text (levsattext) The correct translation for the Language of the Order of the Delivery Mode Comment from the Delivery Modes setting, or the Delivery Mode Comment itself.
Delivery Term (shipterm) Delivery Terms
Delivery Term Text The correct translation for the Language of the Order of the Delivery Term Comment from the Delivery Terms setting, or the Delivery Term Comment itself
Order Class Order Class
Order Class Text Comment from the Order Class record
Order Date Order Date
Our Reference Our Reference
Payment Terms The correct translation for the Language of the Order of the Payment Term Text from the Payment Terms setting, or the Payment Term Text itself
Salesman A Salesman
Salesman Name Name from the Salesman's Global User or Person record
Your (customers) Reference Attention

Row Fields

Row fields will be printed once per row, so remember to specify a Line Height in each one and to set the Format to "Matrix".

Field in Form Template Prints (from Returned Goods row)
Best Before Date Best Before (from flip B)
Cost Price Unit Cost (not printed if the VAT Law in the Company Info setting is "Portuguese")
Default source Default Source
Description 1 Description
Item Code Item
Item Code 2 Item
Location, row Location (from flip B)
Recipe Code Recipe (from flip C)
Quantity Qty
Quantity 2 Qty * Unit Coefficient from the Item record, or Qty / Unit Coefficient from the Item record (depends on the Unit 2 Conversion Calculation options in the Stock Settings setting)
Row Number Row number (only printed if a row has an Item)
Serial Number (serienr) Serial No. (from flip B)
Sum, FIFO Qty * Unit Cost (not printed if the VAT Law in the Company Info setting is "Portuguese")
To Position, row Position (from flip C)
Unit Price Item Cost (not printed if the VAT Law in the Company Info setting is "Portuguese")

Item Information

The following fields print information from the records in the Item register for the Items specified in each Returned Goods row. In these fields, you should specify a Line Height and set the Format to "Matrix":

Field in Form Template Prints (from Item)
Alternative Code Alternative Code
Commodity Code Commodity Code
Item Barcode BC39 Barcode from the Barcodes setting in the Stock module, or Barcode or Item Number from the Item record, printed using the Code 39 barcode format. You should give this field a Style that uses a Code 39 barcode font
Item Barcode EAN 13 Barcode from the Barcodes setting in the Stock module, or Barcode or Item Number from the Item record, printed using the EAN 13 barcode format. You should give this field a Style that uses an appropriate EAN 13 barcode font
Item Department Department
Unit Comment from the Item's Unit or, if there is no Comment, the Unit Code
Warranty Warranty Months
XItemCode Recipe (only printed for Structured Items in which the Paste Components during Entry option is ticked)
XItemName Comment from the Item's Recipe (only printed for Structured Items in which the Paste Components during Entry option is ticked)
XItemUnit Comment from the Item's Unit or, if there is no Comment, the Unit Code (only printed for Structured Items in which the Paste Components during Entry option is ticked)

Please refer here for a list of the standard fields that you can also include in the Form Template.

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