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This text refers to program version 2025-02-24  

Update Reservations to New Matrix Format

This page describes the 'Update Reservations to New Matrix Format' Maintenance function in the Technics module.

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The format of the 'Guest' card in the Reservation window was changed in January 2025.. If you were using Reservations prior to this date, on updating to a version later than this date you will need to convert these Reservations to the new format before you can continue using them. The most obvious sign that Reservations need converting will be that Guest Names are missing.

To convert your Reservations, you will need to work in the Technics module. If you are working in a multi-user system and 'Technics' is not available when you click (Windows/macOS) or tap (iOS/Android) the [Switch Module] button in the Navigation Centre, the probable reason is that you have logged on as a Global User or Person that does not have access privileges for this module. If you are the system administrator, it is recommended that your Global User or Person record should belong to an Access Group that Starts from Full Access and that explicitly grants full access to the Technics module. In a single-user system, the probable reason is that the Server option is not ticked in the Configuration setting in the System module.

Follow these steps:

  1. Change to the Technics module and select the 'Update Reservations to New Matrix Format' Maintenance function:

  2. Fill in the 'Specify Update Reservations to New Matrix Format' window as follows:

    Reservation
    Paste Special    Reservation register, Hotel module
    Range Reporting    Numeric
    If you need to convert a particular Reservation to the new format, enter its Reservation Number here. You can also enter a range of Reservation Numbers separated by a colon (:) or leave the field empty to convert all Reservations.

    Period
    Paste Special    Reporting Periods setting, System module
    The function will update the format of Reservations with Check In Dates that fall in the period that you specify here.

  3. Click (Windows/macOS) or tap (iOS/Android) the [Run] button. This will cause the specified Reservations to be converted.

  4. If you have more than one Company, repeat the process in each Company.
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