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Operations Menu - Goods Receipt - Cancel Approval Request

This page describes the 'Cancel Approval Request' function on the Operations menu in the Goods Receipt record window. If you are using iOS or Android, the 'Cancel Approval Request' function is on the Tools menu (with 'wrench' icon).

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If a Goods Receipt needs to go through an approval process before you can mark it as OK and you have started that approval process by selecting 'Request Approval' from the Operations menu (Windows/macOS) or Tools menu (iOS/Android), you will no longer be able to modify the Goods Receipt. So, if you realise the Goods Receipt contains an error, you must cancel the approval process before you can correct the error. To do this, open the Goods Receipt and choose 'Cancel Approval Request' from the Operations or Tools menu. You will now be able to amend the Goods Receipt and then restart the approval process by once again choosing 'Request Approval'.

If you cannot cancel the approval process, the probable reasons are:

  • The Approval Status of the Goods Receipt (visible on the 'Extra Costs' card) is not Pending.

  • You may have configured the approval process (using the Approval Rules register in the Business Alerts module) so that it does not allow cancellation.

  • You cannot cancel the approval process if at least one Approval Person has approved the Goods Receipt.
Please refer to the description of the Approval Status field on the 'Extra Costs' card of the Goods Receipt window for brief details about the approval process and here for full details.

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The Goods Receipt register in Standard ERP:

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