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Correcting Mistakes in Payments

Even with the tightest quality control, it is probable that the occasional mistake will be made when entering Payments. Once you have approved a Payment, you cannot change it, but you can correct mistakes easily using the following procedure. It is important that you follow this procedure, to ensure the Supplier's history remains correct.

1. In the 'Payments: Browse' window, highlight the Payment containing the error.
   

2. Click [Duplicate]. A new Payment record is created, an exact copy of the Payment with the error.
   

3. Insert a minus sign in front of the Sent Value, ensuring the Sent Value figure itself remains unchanged.
   

4. Click the OK check box and save the Payment.
   

5. Enter a new, correct, Payment.

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