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Delete E-Mail Queue

External mail is placed in an E-mail Queue, from where it will be sent to its recipient by the Gateway. Once it has been sent, it is not removed. Instead it is marked as Sent (this can be seen in the E-mail Queue register in the E-mail and Conferences module, and printed using the E-Mail Queue List report).

If you want to empty the E-mail Queue register, use the 'Delete E-Mail Queue' Maintenance function in the E-mail and Conferences module. Do this on the main server, not on the separate Gateway machine if you have one.

Enter the period for which you want E-Mail Queue records deleted and click the [Run] button. Mail that has not been sent will not be deleted.

Emptying the "Tmp" Folder

The External Gateway uses a folder named "Tmp" to store mail attachments downloaded from the POP3 server before they are transferred to the "Attach" folder and attachments that are to be uploaded to the SMTP server.

Once an attachment has been transferred to the "Attach" folder or uploaded to the SMTP server, it is removed from the "Tmp" folder automatically.