Producing a Map showing the Location of a Contact
To see a map showing a Contact's location, first open the 
'Business Communicator' window:

Click on the Contact in the Contact list, then click the [Map] button. A new browser window will open in your default browser, using bing.com/maps and the address information in the Contact record to show you where the Contact is. This feature is limited to the countries supported by bing.com/maps. In the UK and US, this feature  requires Contact addresses to be entered as follows:
- Field 1: Street address and number
 - Field 3: City
 - Field 4: State/Province/County (optional)
 - Field 5: ZIP Code/Postcode
 
 In other countries, Contact addresses should be entered as follows:
- Field 1: Street address and number
 - Field 3: ZIP Code/Postcode
 - Field 4: City
 
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