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System HansaWorld Enterprise to doskonałe, efektywne narzędzie dla wszystkich procesów księgowych, CRM i ERP w przedsiębiorstwie, dostępne na platformach Windows, Mac OS X, Linux, PocketPC 2003 oraz w środowisku AIX.

System HansaWorld Enterprise został zaprojektowany tak, aby maksymalnie ułatwić zarządzanie i równocześnie przyśpieszyć wszystkie procesy decyzyjne. System działa tak samo, bez względu na wybraną platformę. Większość ilustracji w podręczniku została wykonana na platformie Windows XP. Drobne różnice w funkcjonowaniu systemu, w przypadku wykonywania niektórych czynności na różnych platformach, zostały szczegółowo opisane oraz zilustrowane.

Teksty w nawiasach kwadratowych - [Zapisz], [Anuluj] - dotyczą przycisków na ekranie.

W całym podręczniku zastosowano skrót “Hansa”, który odnosi się do systemu HansaWorld Enterprise oraz "HansaWorld", który odnosi się do producenta/firmy.

Introduction to the Job Costing module for companies in service industries

Hansa's Job Costing module is designed primarily for companies in service industries, whose turnover is based mainly on the labour of their employees. Such companies often invoice their work by the hour, the day or the week. In many cases, goods and materials are also supplied and charged to Customers. Pricing arrangements can vary considerably from, for example, a set price for a complete Project to varying hourly charges per individual employee, per task and per Customer. A job costing and time billing system must be flexible enough to handle all possible combinations in an easy and helpful manner.

The need for a job costing and time billing system starts to become apparent even in small companies as soon as the task of project administration begins to gain in sophistication. It is often said that when small consulting companies grow beyond 20 to 30 consultants they have reached a threshold. From that moment, further expansion requires more than one full-time manager for sales and administration, and profitability is often affected. By simplifying project administration, Hansa allows this threshold to be pushed upwards.

In a business in a service industry, the utilisation of the employees' time is vital for the success of the company. A non-billed hour is lost and can never be recovered. The key to profitability is the constant and systematic administration of Projects, hours worked and billing: the aim of any time billing system must be to aid companies to be more efficient in these areas. But each business has its own ideas about charging and monitoring Projects and employees. Hansa therefore has a number of very flexible reports that can give managers the information they require.

Hansa's Job Costing module is designed to allow each employee to maintain their own Time Sheets, preferably filling them in on a daily basis. These Time Sheets are monitored by managers, and need to be approved before they can be invoiced, perhaps on a weekly basis. Errors can be corrected and reversals made before the Invoices are raised. There is full control over invoicing, and Time Sheets are fully editable until they have been approved.

The main function of this module is to accumulate information about the time worked and the materials or services provided for a certain project, task, assignment, client or job. Once this information has been gathered, it can be compared to budget, monitored, adjusted and, in most cases, invoiced. The module thus focuses on income, not on costs. The cost side of each transaction is normally handled in the Nominal Ledger by using cost centre or Object accounting.

Hansa's Job Costing module is integrated with the rest of the system. Invoices for services and Projects are passed to Hansa's Sales Ledger module, where they are treated as normal Invoices. The Sales Ledger module is in turn integrated with the Nominal Ledger.

Hansa Job Costing interacts with several other Hansa modules. The following diagram illustrates the registers in the module, together with the other registers involved in the project management process. To the left are the five registers of the Job Costing module. At the bottom are the registers in other modules that interact with Job Costing, and that provide information required for efficient project management. There are also a number of settings that can influence the behaviour of the module.

When the module is in use, Projects and Budgets are defined in their respective registers. Time Sheets and/or Activities are then entered, recording the work that has been carried out. This information, together with that concerning chargeable items (expenses, goods and materials, internal resource uses and stock outtakes, recorded in the appropriate register), is transferred to the Project Transaction register automatically. This records each chargeable item separately, specifying in detail how quantities and prices are to be invoiced and charged to each Project.

This process is illustrated in the following diagram:

Project Transactions are fully editable before the invoicing process. Draft Invoices based on the edited Project Transactions are then produced. These are saved in the Invoice register in the Sales Ledger module. They can be edited before they are approved.

These Invoices precisely reflect the work carried out in completion of a Project. In some circumstances, invoicing based on actual costs in this way will not be appropriate. Instead, a fixed cost invoicing method will be preferred. This can be accommodated by entering the fixed costs in the Project Budget register. The invoicing routine will automatically detect whether an Invoice should contain actual or fixed costs.

Reports regarding employees and time records are available, as well as several reports showing the status of Projects. When printed to screen, the reports have some unique drill-down facilities that make analysis and control fast and easy.

See also:

Introduction to the Contracts Module

The Contracts module is designed for use by companies supplying products or services that are invoiced at regular intervals, such as rents, subscriptions or maintenance contracts.

Individual agreements or contracts are recorded in the Contract register, and periodic Invoices are then created when appropriate using a special function. These are passed to Hansa's Sales Ledger module, where they are treated as normal Invoices.

The module also provides tools for the management of quoting and tendering for Contracts. A history of modifications to quotations can be maintained, and successful quotations can easily be converted into Contracts.

Wprowadzenie

HansaWorld FirstOffice Start to niezwykle prosty w obłudze, zintegrowany pakiet finansowo-księgowy wyposażony w narzędzia wspomagające bieżące pracę w małej firmie. FirstOffice Start dostępny jest na platformach: Windows, Macintosh oraz Linux. System zawiera Księgę Główną, Księgę Sprzedaży, Księgę Zakupu oraz elementy CRM: Kalendarz i Menedżer zadań.
W całym podręczniku zastosowano skrót "FirstOffice", który odnosi się do systemu HansaWorld FirstOffice Start.

We wprowadzeniu zostaną omówione podstawowe kroki umożliwiające rozpoczęcie pracy z systemem. Głównym przedmiotem rozważań będzie instalacja systemu oraz proces tworzenia nowej bazy danych .

Introduction

When you create a database or open an existing one, FirstOffice's desktop will appear, with the Master Control panel in the centre of the screen. You can use the icons in this panel as shortcuts to different parts of the program.

You can carry out most operations in FirstOffice in three different ways:

Use the method you feel most comfortable with. In the beginning you may find it easiest to select from menus or from the Master Control panel, but when you get more used to the program, you will find the keyboard commands faster to work with.

Introduction

Managing your own business is often a rewarding undertaking, but with it come a number of obligations. One is the requirement to keep your accounts up to a certain standard. The legal requirements differ with the type of business and the country of operation, but regardless of these there can be great advantages in having your books in order. In this section some of the basic concepts used in accounting, and their integration into FirstOffice, are described.

Introduction

Before starting work with FirstOffice, you should first have created a new database into which you have entered information about your company, the current fiscal year, a set of VAT Codes and a Chart of Accounts. If this is not the case, please turn back to the Starting FirstOffice section of these web pages before proceeding.

Introduction

Settings allow you to tailor FirstOffice's operation to your requirements. Many settings take the form of preferences: examples include Account Usage S/L and Account Usage P/L, which you can use to inform FirstOffice which Account is to be used in a particular situation (e.g. the Debtor and Creditor Accounts). Other settings require a number of records to be entered: this information tends to be used in 'look-up' tables (i.e. 'Paste Special' windows) from the main registers.

To edit or add to a setting, elect 'Settings' from the File menu or click the [Settings] button in the Master Control panel. You can also use the keyboard shortcut Ctrl-S (Windows) or ⌘-S (Macintosh).

The 'Settings' list window opens, showing the various settings or preferences available in FirstOffice:

Double-click any of the items in the list to view, change or add to any of the settings.

Introduction

Base registers typically contain information that is then used elsewhere. This information will not itself be changed very often. For example, the Customer register is effectively a list of Customer names and addresses that will be referred to from the Calendar and from Invoices and Receipts.

FirstOffice contains three base registers. You can open them by clicking the buttons in the Master Control panel:

The following pages contain descriptions of the base registers:

Introduction

Each transaction register represents a particular type of accounting transaction. Invoices, Receipts (payments that you receive against Invoices that you have issued), Purchase Invoices and Payments (that you issue against Purchase Invoices) are each stored in separate registers. The Transaction register is used for all other kinds of transaction (e.g. credit card payments, salaries, transfers between bank accounts).

The Invoice and Receipt registers make up FirstOffice's Sales Ledger, while the Purchase Invoice and Payment registers make up the Purchase Ledger. These four registers are sometimes described as 'Sub Systems'. When you enter a record to any one of these registers and then approve and save it, a corresponding record will be created automatically in the Transaction register. The Transaction register is FirstOffice's Nominal Ledger.

FirstOffice contains five transaction registers. You can open them by clicking the buttons in the Master Control panel:

The following pages contain descriptions of each transaction register:

Introduction

The Calendar and Task Manager are simple and efficient tools for keeping track of contacts with Customers and for planning activities of all kinds. You can use them to record the different tasks and events in the business day, such as customer contacts for sales, service support, consultancy appointments etc. In FirstOffice, each task and event is saved as a separate record in the Activity register. The Calendar and the Task Manager allow you to view, review and change your Activities, and to add new ones (to keep your Activities separate from those of other users, you cannot open the Activity register itself). You can use the Activity register as a planning and monitoring tool for a sales force, or as a tool to log telephone calls to a customer service centre, and in many other ways. As with all FirstOffice features, there is a great deal of flexibility, and different users will adapt it to their own requirements.

Introduction

Use the 'Documents' function to print particular documents or Forms in batches. To begin printing documents, select 'Documents' from the File menu or click the [Documents] button in the Master Control panel. You can also use the Ctrl-D (Windows) or ⌘-D (Macintosh) keyboard shortcut.

The 'Documents' list window opens, showing the documents that can be printed from FirstOffice. Each item ("Document") will be printed using a different Form.

To print a document, follow this procedure:
  1. Double-click the appropriate item in the 'Documents' list.

  2. A specification window will then appear, where you can determine the documents that you want to be printed (e.g. which Invoices are to be printed). The specification window for each document is described in detail on the pages describing each document.

  3. Click [Run] to print the documents.

  4. Close the 'Documents' window using the close box.
Each document will be printed using a different Form. To determine the Form that will be used when a document is printed, follow this procedure (when FirstOffice is supplied, a sample Form is attached to each document):
  1. For each option, design a Form (or change the sample Form supplied to reflect your own requirements) using the Forms setting.

  2. Open the 'Documents' window using the 'Documents' item on the File menu or by clicking the [Documents] button in the Master Control panel.

  3. Click once on each item in the list and select 'Define Document' from the Operations menu. In the subsequent window, assign a Form (or more than one Form) to each document: this window is fully described here.

  4. You only need use the 'Define Document' function once for each document. Afterwards, Form selection will be automatic.
The selection process for each document is described on the pages describing each document. In all cases, leave all the fields in the specification window blank if documents for all the records in the database are to be printed. If it is necessary to restrict the number of documents printed, use the fields as described.

It is often possible to report on a selection range, such as a range of Invoice Numbers. To do this, enter the lowest and highest values of the range, separated by a colon. For example, to report on Customers 001 to 010, enter "001:010" in the Customer field. Depending on the field, the sort used might be alpha or numeric. In the case of an alpha sort, a range of 1:2 would also include 100, 10109, etc.

Introduction

To print a report in FirstOffice, select 'Reports' from the File menu or click the [Reports] button in the Master Control panel. You can also use the Ctrl-R (Windows) or ⌘-R (Macintosh) Keyboard shortcut.

The 'Reports' list window opens, showing the reports available in FirstOffice:

To print a report, double-click the appropriate item in the list. A specification window will then appear, where you can decide what is to be included in the report. Leave all the fields in the specification window blank if the report is to include every record in the relevant register. If you need to restrict the coverage of the report, use the fields as described individually on the pages describing each report.

It is often possible to report on a selection range, such as a range of Customers, or a range of Items. To do this, enter the lowest and highest values of the range, separated by a colon (:). For example, to report on Customers 001 to 010, enter "001:010" in the Customer field. Depending on the field, the sort used might be alpha or numeric. In the case of an alpha sort, a range of 1:2 would also include 100, 10109, etc. Similarly, wherever a report period is required, enter the start and end dates, again separated by a colon (e.g. 01/01/2005:31/01/2005).

Use the Media options at the bottom of the specification window to determine the print destination of the report. The default is to print to screen. You can initially print to screen and subsequently send the report to a printer by clicking the Printer icon at the top of the report window. You can also print the report to disk as a text file. This will be useful if you want to format the report in your house style before printing.

When you have specified what is to be included in the report, click [Run] to print the report.

Introduction

You can export several different types of information from FirstOffice. You can incorporate the exported information in external programs such as spreadsheets, word processors etc. Apart from those created by the Back-up functions, all exports are output in simple text format, with fields separated by tabs.

To produce an export file, select the 'Exports' item on the File menu or click the [Exports] button in the Master Control panel.

The 'Exports' list window opens, showing the Exports that can be produced from FirstOffice.

Double-click the appropriate item. A specification window will then appear, where you can decide the contents of the export file. Click [Run] again and a 'Save File' dialogue box will appear, where you can name the file and determine where it is to be saved.

Be careful when opening a FirstOffice Export file with Microsoft Excel with the intention of editing it before importing it to a new database. Under certain circumstances, Excel will, when opening a text file, convert some variables that it interprets as dates into its own internal date format. Where you are expecting a date to appear in the spreadsheet you may see a number such as "35475". When you save the spreadsheet again as a text file these variables will not be converted back to date format. So, if you import this text file to FirstOffice, the dates will all be wrong. To avoid this problem, make sure you use the third step of Excel's Import Wizard to set all imported columns to 'text' format (highlight all the columns in the Data Preview area using the Shift key and select 'Text' as the Column Data Format).

You cannot open files created using the 'Database Text Backup' and 'Company Text Backup' functions in Excel as they are not text files.

Introduction

The 'Imports' function allows you to import information from tab-delimited text files exported by other FirstOffice databases or Companies, or from other applications such as spreadsheets. It also imports the encrypted back-up files created by the Company Text Backup and Database Text Backup Export functions.

When you select the function using the 'Imports' item on the File menu, an 'Imports' list window appears:

There are three import options: double-click one to start the import process. An 'Open File' dialogue box will appear, asking you to locate the file to be imported. Click [Open] and the import will begin.

Witaj w podręczniku FirstOffice Start online

Kliknij link z lewej strony ekranu, aby rozpocząć przeglądanie podręcznika....

HansaWorld FirstOffice Start to zintegrowane oprogramowanie księgowe dostępne na platformach Windows, Linux oraz Macintosh. System działa tak samo, bez względu na wybraną platformę i został zaprojektowany w celu uproszczenia do minimum księgowości w małej firmie. Większość ilustracji w podręczniku została wykonana na platformie Windows XP. Drobne różnice w funkcjonowaniu systemu, w przypadku wykonywania niektórych czynności na różnych platformach, zostały szczegółowo opisane oraz zilustrowane.

Teksty w nawiasach kwadratowych - [Zapisz], [Anuluj] - dotyczą przycisków na ekranie.

Informacje na tej stronie internetowej mogą być zmieniane oraz modyfikowane bez wcześniejszego ostrzeżenia oraz nie stanowią zobowiązania ze strony producenta. System przedstawiony na stronie jest wysokiej klasy rozwiązaniem biznesowym. Funkcjonalności systemu podlegają zmianom programistycznym oraz modyfikacjom bez wsześniejszego powiadomienia ze strony producenta. Głównym założeniem dokumentacji jest przedstawienie poszczególnych funkcjonalności, a nie szczegółowy opis systemu. Dokumentacja może być niewyczerpująca w niektórych aspektach. Pomimo tego, że podjęto działania mające na celu precyzyjne przedstawienie informacji dotyczących poszczególnych funkcjonalności oraz używania systemu, możliwe jest, że niektóre wymienione funkcjonalności nie zostały w pełni wdrożone, nie są dostępne w niektórych okolicznościach lub mogą dotyczyć planowanych modyfikacji. Zastrzega się błędy oraz opuszczenia. HansaWorld przyjmuje ograniczoną odpowiedzialność. Wszystkie działania HansaWorld związane z oprogramowaniem podlegają warunkom sprzedaży oraz warunkom wynikającym z umowy licencyjnej. Wszystkie prawa zastrzeżone.

Introduction to the Service Orders Module

The Service Orders module is designed to be used in companies which provide a repair service and which require an efficient tool to organise this service.

Each repair job is recorded as a separate record in the Service Order register. In companies where products are both sold and repaired, the warranty status of repair items is established automatically. Instructions to technicians are issued by means of the Work Order register, while all labour and spare parts used are recorded in the Work Sheet register. This register integrates with the Stock module: approval of Work Sheets removes all spare parts used from stock and creates cost accounting transactions in the Nominal Ledger if appropriate. Purchase Orders can be generated for spare parts that are not in stock. Invoices for repairs are passed to Hansa's Sales Ledger module, where they are treated as normal Invoices. All movements in and out of the workshops of repair items are recorded in a dedicated register.

Introduction to the Expenses Module

This module allows you to administer the necessary expenses incurred by employees of the company in their day-to-day work. It maintains accounts for each employee, can produce individual account statements and handles advances and settlements. The recording of Expenses is similar to that of Purchase Invoices: it can be done down to Item level. If you have the Job Costing module, you can record chargeable expenses against Projects, thus allowing detailed Project profitability calculations.

Introduction to the Cash Book Module

The Cash Book module is an easy means of recording incoming and outgoing cash transactions. You can record each cash transaction individually, or you can enter the day's receipts as a single transaction, providing the same Sales and Cash or Bank Account applies to them all. Similarly, you can also enter the day's payments as a single transaction.

Introduction to the Report Generator in the Enterprise by HansaWorld ERP system

The Report Generator allows you to design your own reports. This process includes:
These web pages are organised as follows:
See also:

Introduction

Managing your own business is often a rewarding undertaking, but with it come a number of obligations. One is the requirement to keep your accounts up to a certain standard. The legal requirements differ with the type of business and the country of operation, but regardless of these there can be great advantages in having your books in order. In this section some of the basic concepts used in accounting, and their integration into FirstOffice, are described.

Introduction

Before starting work with FirstOffice, you should first have created a new database into which you have entered information about your company, the current Fiscal Year, a set of VAT Codes and a Chart of Accounts. If this is not the case, please turn back to the Starting FirstOffice section of these web pages before proceeding.

Introduction to Customers and Suppliers

Information about your Customers, Suppliers and all other companies with whom you have some contact is stored in the Customer register. This register is available in the Sales Support module and in the Sales and Purchase Ledgers. Storing Customers, Suppliers and other companies together in one register means that you can make full use of the Calendar, Task Manager, Mails and Letters with companies of all kinds (the last two require you to have the appropriate Value Packs). It also means that you will only have to maintain a single record for a company who is both a Customer and a Supplier.

Throughout these web pages, the term "Customer" is usually used when describing the use of a record in the Customer register in a sales context, while "Supplier" is used in a purchase context. "Supplier" implies that the Supplier box in the header of the Customer record has been checked.

On the sales side, you can group Customers of a similar type together using Customer Categories. Every Customer belonging to a Category will be given the same default Price List and Debtor Account, saving you the work of having to specify these in each individual Customer record. Defining and assigning Customer Categories also makes modification easier: if it is necessary to assign a different Debtor Account, for example, you only need to make one change (to the Customer Category), rather than many (to each of the Customer records). If you specify information both for a Customer Category and in the Customer record on an individual company belonging to that Category, the information entered in the Customer record will take precedence. For example, if you specify a Price List in a Customer Category and in a Customer belonging to that Category, the one in the Customer will be used.

Similarly, on the purchase side you can group Suppliers of a similar type together using Supplier Categories. All Suppliers belonging to the same Category can be given the same default Creditor Account, saving you the work of having to specify this for all Suppliers individually. A company that is both a Customer and Supplier can belong both to a Customer Category and to a Supplier Category.

Prior to FirstOffice and Office/2 version 4.1, Customers and Suppliers were stored in separate registers. In this version, the two registers were made into one. When you update to this or a later version, you can use the 'Convert Suppliers to Customers' Maintenance function in the System module to bring the information in the two registers together. This is described on the Combining Customers and Suppliers page.

Introduction to Items and Pricing

The Item register contains information about the products and services that you sell. It is accessible from the Sales Support, Stock and Sales Ledger modules.

You can group Items of a similar type together using Item Groups. You can give every Item belonging to the same Group the same default Sales and Cost Accounts, Credit Account and VAT Codes, saving you the work of having to specify these for all Items individually. Defining and assigning Item Groups also makes modification easier: if you need to assign a different Cost Account, for example, you only need make one change (to the Item Group), rather than many (to each of the Items).

If information is specified both for an Item Group and for an Item that belongs to that Group, the information entered for the Item will take precedence.

Introduction to the System Module

This module contains settings and registers used collectively by the other modules, including the Chart of Accounts. It is also where the administration of users, including the allocation of access rights to the other modules, is carried out.

Introduction to the Sales Ledger

This module is the primary tool for the handling of accounts receivable, and all that is associated with the Invoices the company sends to its Customers. The Sales Ledger interacts with several of FirstOffice's modules: it receives Invoices from the Sales Order register, and it creates and sends accounting transactions to the Nominal Ledger module.

Introduction to the Purchase Ledger

This module is the primary tool for the handling of accounts payable, and all that is associated with the Purchase Invoices you receive from your Suppliers.

Introduction to the Nominal Ledger

The Nominal Ledger module is your tool for general accounting, budgeting, forecasting and analysis.

Introduction to the Sales Support Module

Use the Sales Support module to record and administer the Orders that you receive from Customers, including issuing Deliveries and raising Invoices. The module is integrated with the Sales Ledger (Orders are converted to Invoices) and with the Stock module (Deliveries are created from Orders).

Introduction to the Stock Module

The Stock module allows you to record deliveries to and from stock. It interacts with the Sales Support module, with the Sales Ledger and the Nominal Ledger. The Delivery register is always updated from the Sales Order register.

All shipments in and out of stock are recorded as transactions in the Stock module. In addition and if required, FirstOffice can automatically update stock valuations in the Nominal Ledger. Several reports give information about the contents and value of your stock.

Introduction

The Calendar and Task Manager are simple and efficient tools for keeping track of contacts with Customers and for planning activities of all kinds. You can use them to record the different tasks and events in the business day, such as customer contacts for sales, service support, consultancy appointments etc. In FirstOffice, each task and event is saved as a separate record in the Activity register. The Calendar and the Task Manager allow you to view, review and change your Activities, and to add new ones. You can use the Activity register as a planning and monitoring tool for a sales force, or as a tool to log telephone calls to a customer service centre, and in many other ways. As with all FirstOffice features, there is a great deal of flexibility, and different users will adapt it to their own requirements.

Introduction to Value Packs

Value Packs allow you to add extra features to the basic FirstOffice program. The following Value Packs are available:
The constituent parts of two Value Packs (Currencies, Languages and Advanced Pricing, and CRM and Mail) are described separately in these web pages, while Currencies and Dual-Base Currency have been joined together in a single description. For details about the Bar Code Value Pack and about the Internet Server and Users Value Packs, please refer to your local FirstOffice representative. The Bar Code Value Pack is used in Finland, where Purchase Invoices are bar coded.

You can add a Value Pack to FirstOffice at any time by following these steps:

  1. If you have a multi-user installation, you can work on the server or on one of the clients.

    If you want to work on the server and it is running, ensure no other user is logged in, select 'Quit, Remove Autoserver' from the File menu and restart FirstOffice.

  2. Use the [Select Module] button in the Master Control panel to change to the System module.

  3. Click the [Settings] button in the Master Control panel (or select 'Settings' from the File menu). In the resulting list, double-click 'Configuration'.

  4. Check the required Value Pack option(s) and click the [Save] button in the Button Bar to save changes and close the window.

  5. In single-user installations, quit FirstOffice and restart to allow the changes to take effect.

  6. In multi-user systems, if you were working on a client, quit FirstOffice and restart to allow the changes to take effect. There is no need to restart the server.

    If you were working on the server, select 'Server' using the [Select Module] button in the Master Control panel.

    In both cases, the clients can now log in again: they will now have access to the Value Pack(s). If you need to prevent individual users from using Value Packs, you should do so using Access Groups.

  7. Refer to the Enabler Key page for instructions about applying for a new Enabler Key.
Note that in the main part of these web pages, we have assumed that no Value Packs are present. When a Value Pack is present, new fields, settings and functions will be made available and therefore the appearance of some of the lists and screens in your copy of FirstOffice will differ from those illustrated on those web pages. For example, if you are using the Currencies, Languages and Advanced Pricing Value Pack, the Order, Invoice and Goods Receipt screens will gain an extra card (the 'Currency' card) showing the Currency and Exchange Rate. Other new fields will appear on the existing cards.

Introduction to the Advanced Pricing Value Pack

The standard version of FirstOffice allows you to define various Price Lists and to allocate those Price Lists to different Customers so that the correct Prices are used when you enter Orders and Invoices. When you specify a Customer in an Order or Invoice, the Price List for that Customer will be activated. When you then add an Item to the Order or Invoice, FirstOffice finds the correct Price by searching in the Price register for the unique record for the Price List/Item combination.

The Advanced Pricing Value Pack (part of the Currencies, Languages and Advanced Pricing Value Pack) contains the following features:

Because these features represent a significant addition to FirstOffice's pricing system, these pages should be read in place of the standard Price Lists pages.

Introduction to the CRM Value Pack

The Customer Relationship Manager (part of the CRM and Mail Value Pack) adds various features to Activities, the Calendar and the Task Manager to help you keep track of contacts with Customers. It also contains the Customer Letter register, which you can use to organise and produce mailshots.

Introduction to the Currencies Value Pack

FirstOffice offers two Currency conversion methods in two separate Value Packs. You can use either of these methods exclusively, or you can use them in combination, depending on your requirements.
  1. The simple conversion from a foreign Currency to the home Currency, applicable to the majority of worldwide Currency transactions. This is part of the Currencies, Languages and Advanced Pricing Value Pack.

  2. The dual-base triangulation system, termed the "Dual-Base system" in these web pages. This is provided by the Dual Base Currency Value Pack. Users of this system fall into two categories:
    Voluntary
    The Dual-Base system will be useful for companies that have offices in two countries that need to report in both Currencies, for companies operating in countries where there is a second Currency (usually the US Dollar or Euro) in common use in addition to the national one, and for companies in the Euro zone who retain their old national Currency for comparison purposes.

    Transitional
    The Dual-Base system will also be useful in countries passing through the transitional process of replacing their home Currencies with the Euro. A requirement of this process is that all transactions should be expressible in both the home Currency and the Euro. Direct conversions from the home Currency to any foreign Currency except the Euro are not possible. Instead, the home Currency should first be converted to the Euro, and there should then be a second conversion to the foreign Currency.

    At the time of writing, there were no countries undergoing the transitional process, but future enlargement of the EU was imminent. Therefore, where the transitional process is illustrated in these web pages, historical data from a hypothetical company in Holland is used. In this company, the home Currency is NLG (Dutch Guilders) and foreign Currency sales are in FIM (Finnish Markka).
    The term "Euro zone" has been used in these web pages to refer to those countries that have completed the transitional process described above and now have the Euro as their main Currency. Companies in these countries should use the simple conversion system, unless they are retaining their old national Currency for comparison purposes. In this case they fall into the "voluntary" category described above.

    "Transitional" users should use the Dual-Base system exclusively, in order to comply with European Monetary Union (EMU) rules, while "voluntary" users can be more flexible, using Dual-Base and simple conversion systems in combination as required.

    Companies outside the Euro zone but trading with it have the choice of using the simple conversion system or the Dual-Base system. This choice will depend on the volume of trade with the Euro zone and on whether they need the ability to produce all reports in both the home Currency and the Euro. Such a use of the Dual-Base system falls into the "voluntary" category described above.

    Similarly companies outside the Euro zone and trading with "transitional" countries can choose whether to use the simple conversion system or the Dual-Base system.

Introduction to the Group Invoicing Value Pack

The Group Invoicing Value Pack adds one Maintenance function to the Sales Support module. This function allows you to create Invoices in batches. It finds all approved but uninvoiced Deliveries and creates appropriate Invoices, which are saved in an unapproved state. Each Invoice will contain a reference to the Order to which it pertains. If several Deliveries to the same Customer, perhaps from different Orders, require invoicing, they will be grouped together on a single Invoice, providing those Orders have the same Payment Terms. Otherwise, a separate Invoice will be created for each Payment Term used. You can approve all Invoices thus created in a single step, by highlighting them in the 'Invoices: Browse' window and selecting 'OK' from the Operations menu. Remember that if you wish to change any of the Invoices, you must do so before they are approved. You can also print the Invoices in a single batch, using the 'Documents' function on the File menu or the [Documents] button in the Master Control Panel having first selected 'Sales Ledger' using the [Select Module] button in the Master Control panel. Please click for more details about approving and printing Invoices.

Selecting the 'Group Invoicing' function brings up the following dialogue box:

This enables you to limit the Invoice creation to a single Customer or Customer Category or a range of Customers (specify two Customer Numbers, separated by a colon). You can use 'Paste Special' if necessary. Leave the fields blank if you do not need to restrict the Invoice creation to particular Customers. The function options allow you to control the appearance of the Invoice and are self-explanatory.

Click [Run] to run the function. It may take a few moments, depending on the number of Invoices to be created. When it has finished, you will be returned to the 'Maintenance' list window.

An example of an Invoice created with this function is shown below.

Note that the Order Number field on the 'Delivery' card of a Group Invoice will be empty. This is because more than one Order can contribute to a single Group Invoice. Instead, Order Numbers will appear in the grid, as shown in the illustration above. One implication of this is that the 'Recalculate Orders' Maintenance function in the Sales Support module should not be applied to Orders that have been included in a Group Invoice. Group Invoices cannot be found by this function when it recalculates the Invoiced Quantity. On the other hand, if you remove an Order from a Group Invoice before approving that Invoice, you should run the 'Recalculate Orders' function for that Order to set the Invoiced Quantity back to zero.

Introduction to the Languages Value Pack

The Languages part of the Currencies, Languages and Advanced Pricing Value Pack allows you to print documents such as Orders, Invoices and Quotations in the Language of the Customer or Supplier, with appropriate translations of Item names, Payment Terms, etc, and using different Forms.

To set up such a system, follow these steps:

  1. Enter the Languages used in your business using the Languages setting in the System module.

  2. For each Customer and Supplier, enter the appropriate Language to the field on the 'Company' card of the Customer screen, using 'Paste Special' if necessary.

  3. Enter translations as necessary in the following settings and registers: Items, Delivery Modes, Delivery Terms, Payment Terms and Units.

  4. Using the Form register in the System module, design as many Forms as necessary in the various Languages. These should include Orders, Invoices of all kinds (including Proforma and Interest Invoices), Delivery Notes, Remittance Advices, Quotations (if you also have the Quotations Value Pack) and Purchase Orders (if you also have the Purchase Orders Value Pack).

  5. Using the 'Define Document' function in each module, specify when each Form is to be used.
Please click the links for detailed descriptions about each step.

Introduction to the Mail Value Pack

FirstOffice's Mail facilities (part of the CRM and Mail Value Pack) allow users in multi-user systems to:

Introduction to the Purchase Orders Value Pack

The Purchase Orders Value Pack adds the necessary settings and registers to the Stock module to allow you to enter and print your Purchase Orders, for sending to Suppliers. There is also a separate item register for Purchase Items. This register can be made to cooperate with the normal Item register in the Sales Support and Sales Ledger modules.

Introduction to the Quotations Value Pack

Use the Quotations Value Pack to create Quotations for sending to Customers and subsequently to convert the Quotations to Orders or Invoices. It can be used for call management: you can specify Contact Dates for each Quotation, making it easy to produce lists of calls to be made on a particular date.

The Quotations Value Pack is part of the Sales Support module and is fully integrated with the Sales Ledger.

Introduction to the Stock Locations Value Pack

This Value Pack allows you to keep stock in different Locations.

To start using this Value Pack, all you need do is define your Stock Locations in the Location register in the Stock module. You can then specify a Location both when receiving goods into stock and when delivering. A new Stock Movement register allows you to move Items from one Location to another. Any costs incurred in a Stock Movement will be recorded in the Nominal Ledger. Stock quantities and values for Items are maintained both per Location and in total.

Welcome to the FirstOffice Professional manuals online

Please begin by clicking on a link on the left...

HansaWorld FirstOffice Professional is a powerful accounting system for the Windows, Linux and Macintosh platforms. The program is practically identical in the three environments, and is designed to make administration and accounting as easy and fast as possible. In the specific areas where there are significant differences, these are described and illustrated in full. In all other cases all illustrations are taken from the Windows XP version.

Text in square brackets - [Save], [Cancel] - refers to buttons on screen.

Information in this document is subject to change without notice and does not represent a commitment on the part of HansaWorld. The Software described in this document is a sophisticated information management system. Features are liable to alteration without notice. This documentation is not intended as a de facto representation of the system, but as an overview of its facilities. It cannot be exhaustive in all respects. Whilst effort is made to ensure the accuracy of the information published concerning the features and use of HansaWorld FirstOffice Professional software, it is still possible that certain functions mentioned may not be fully implemented, may not be available under certain circumstances, or may possibly relate to a future release of the software. Errors and omissions excepted. HansaWorld accepts no contingent liabilities. All HansaWorld FirstOffice Professional software related transactions are subject to HansaWorld's Conditions of Sale and Software Licence Agreement. All rights reserved.

Introduction to the Sales Orders Module

Use the Sales Orders module to record and administer the Orders that you receive from Customers, including issuing Deliveries and raising Invoices. The module is integrated with the Quotations module (you can convert Quotations into Orders), with the Sales Ledger (you can raise Invoices from Orders), with the Stock module (you can issue Deliveries from Orders, which will remove the delivered Items from stock), and with the Job Costing module (you can ship Items from the Sales Orders module and charge them to Projects).

Introduction to the Sales Ledger

This module is the primary tool for the handling of accounts receivable, and all that is associated with the Invoices the company sends to its Customers. The Sales Ledger interacts with several of Hansa's modules, and receives Invoices from the Sales Orders module, the Contracts module, the Job Costing module, and it creates and sends accounting transactions to the Nominal Ledger module.

Introduction to the Nominal Ledger

The Nominal Ledger module is your tool for general accounting, budgeting, forecasting and analysis.

Wprowadzenie do Obszaru Roboczego w HansaWorld Enterprise

Kiedy tworzysz nową bazę lub otwierasz już istniejąca, pojawia się pulpit HansaWorld Enterprise , z Panelem Okna Głównego na środku ekranu. Możesz używać ikon znajdujących sie w tym oknie jako skrótów do różnych modułów programu.

Możesz wykonać większość z operacji w HansaWorld Enterprise używając trzech różnych metod:

Używaj metody, która jest dla Ciebie najbardziej komfortowa. Korzystanie z przycisków w Oknie Głównym lub poleceń menu to najwygodniejsze metody pracy bynajmniej w początkowym etapie pracy z systemem. Poźniej, wraz ze wzrostem umiejętności, użytkownicy korzystają ze skrótów klawiaturowych, odkrywając w nich najszybszą metodę pracy.

Ta część podręcznika zawiera następujące tematy:

Wprowadzenie do modułu System

Ustawienia oraz kartoteki modułu System są wykorzystywane w innych modułach, np. kartoteki Plan kont oraz Obiekty. Moduł System umożliwia zarządzanie użytkownikami systemu oraz prawami dostępu do innych modułów.

Ievads programmā Pirmais Ofiss

Rokasgrāmatas sadaļas lasiet, noklikšķinot uz saitēm lapas kreisajā pusē.

HansaWorld Pirmais Ofiss ietver efektīvu grāmatvedības uzskaites sistēmu Windows, Macintosh un Linux vidēm. HansaWorld programmas ir izveidotas tā, lai administrēšanas un grāmatvedības procedūru veikšana būtu iespējami vienkārša un ātra. To darbība ir līdzīga uz visām platformām. Visos gadījumos tiks izmantoti Windows operētājsistēmas attēli.

Teksts kvadrātiekavās - [Saglabāt], [Atcelt] - apzīmē loga pogas nosaukumu.

Šīs rokasgrāmatas informācija var tikt mainīta bez iepriekšēja brīdinājuma un “HansaWorld” par to neuzņemas atbildību. Aprakstītā programma ir sarežģīta informācijas vadības sistēma. Programmas funkcijas var tikt mainītas bez iepriekšēja brīdinājuma. Rokasgrāmata nav paredzēta kā sistēmas faktiskais atainojums, bet gan kā tās iespēju pārskats. Tā var nesaturēt pilnīgi izsmeļošu informāciju visos aspektos. Kaut arī tiek darīts viss, lai publicētā informācija par programmas funkcijām un HansaWorld programmas izmantošanu būtu precīza, pastāv iespēja, ka dažas aprakstītās funkcijas vēl pilnībā nav ieviestas vai noteiktos apstākļos nav pieejamas, vai arī attiecas uz programmas nākamo versiju uzlabojumiem. Rokasgrāmatas saturs un/vai priekšmeta spēkā esamība var tikt mainīta bez iepriekšēja brīdinājuma. “HansaWorld” neuzņemas iespējamo atbildību. Visi ar HansaWorld programmām saistītie darījumi ir pakļauti "HansaWorld” pārdošanas noteikumiem un programmas licences līgumam. Visas tiesības rezervētas.

Ievads darba vidē

Atverot vai izveidojot datu bāzi, tiks parādīta Pirmā Ofisa darba virsma, kuras centrā atrodas Bāzes logs. Tā ikonas tiek izmantotas ātrai pieejai dažādām vietām programmā.

Vairumu operāciju Pirmajā Ofisā var veikt trijos dažādos veidos:

Izmantojiet ērtāko metodi. Sākumā ērtāk būs izmantot Bāzes logu, taču vēlāk, pierodot pie programmas, tastatūras taustiņu kombināciju izmantošana paātrinās darbu.

Ievads darba sākšanā Pirmajā Ofisā

Ja esat secīgi pildījuši rokasgrāmatas norādījumus, tad šobrīd Pirmajā Ofisā jābūt izveidotai jaunai datu bāzei, kurā ievadīta informācija par kompāniju, pašreizējais finanšu gads, PVN kodu plāns un kontu plāns. Ja tā nav, atgriezieties sadaļā Pirmā Ofisa startēšana.

Ievads par kontaktiem

Informācija par klientiem un piegādātājiem tiek glabāta reģistrā Kontakti.

Programmas Pirmais Ofiss rokasgrāmatās termins "klients" tiek izmantots, lai aprakstītu reģistra Klienti kartiņu pārdošanas kontekstā, bet terminu "piegādātājs" izmanto pirkšanas kontekstā. "Piegādātājs" nozīmē to, ka klienta kartiņas augšējā daļā ir atzīmēta izvēles rūtiņa 'Piegādātājs'.

Līdzīga tipa klientus var grupēt sagatavošanā Klientu kategorijas. Visiem vienas kategorijas klientiem var piesaistīt vienu cenu lapu un debitoru kontu, kas rēķinos tiks ievietoti pēc noklusējuma, tādējādi ietaupot laiku to norādīšanai katram klientam atsevišķi. Klienta kategorijas definēšana un piesaistīšana vienkāršo arī attiecīgo parametru mainīšanu, piemēram, ja nepieciešams piešķirt citu debitora kontu, jāveic tikai viena izmaiņa (klientu kategorijai), nevis daudzas (katram klientam). Ja informācija ir norādīta gan klientu kategorijai, gan šīs kategorijas klientam, priekšroka tiks dota klienta kartiņā ievadītajai informācijai.

Līdzīgi iegādes pusē iespējams sagrupēt piegādātājus, izmantojot sagatavošanu Piegadātāju kategorijas. Visiem vienas grupas piegādātājiem var piesaistīt kopīgu noklusējuma kreditoru kontu. Uzņēmums, kas ir gan klients, gan piegādātājs, var ietilpt gan sagatavošanā Klientu kategorijas, gan Piegādātāju kategorijas.

Šajā nodaļā vispirms aprakstīta klientu kategoriju definēšana. Pēc tam tiks sniegts detalizēts reģistra Klienti un ar klientiem saistīto atskaišu apraksts.

Programmas iepriekšējās versijās klientu un piegādātāju kartiņas tika glabātas atsevišķos reģistros. šajā versijā abi reģistri ir apvienoti vienā. Pārejot uz šo vai jaunāku versiju, izmantojiet Sistēmas moduļa Apkalpošanas funkciju 'Konvertēt piegādātājus par klientiem', lai apvienotu abu reģistru informāciju. Sīkāku aprakstu skatiet sadaļā Klientu un piegādātāju apvienošana.

Ievads par artikuliem

Reģistrā Artikuli tiek glabāta informācija par piedāvātajām precēm un pakalpojumiem. Tas atrodas Realizācijas un Noliktavas modulī.

Līdzīgus artikulus var grupēt artikulu grupās. Visiem vienas grupas artikuliem pēc noklusējuma var piešķirt vienādus realizācijas, izmaksu, kreditoru kontus un PVN kodus, ietaupot laiku to ievadīšanai atsevišķi katram artikulam. Artikulu grupu definēšana un piešķiršana vienkāršo izmaiņu veikšanu, piemēram, ja nepieciešams piešķirt citu izmaksu kontu, jāveic tikai viena izmaiņa (artikulu grupai), nevis daudzas (katram artikulam).
Ja informācija ir norādīta gan artikulu grupai, gan artikulam, kas iekļauts šajā grupā, vērā tiks ņemta tikai tā, kas norādīta atsevišķi artikulam.

Ja informācija norādīta gan par artikulu grupu, gan tai piederošu artikulu, programmā priekšroka tiks dota artikula kartiņā ievadītajiem datiem.

Ievads valūtu uzskaitē

Pirmais Ofiss piedāvā divas valūtu konvertēšanas sistēmas. Katra konvertēšanas metode ir izmantojama atsevišķi vai kopā atkarībā no uzņēmuma vajadzībām.
  1. Vienkāršajā konvertēšanas sistēmā notiek ārvalstu valūtas konvertēšana nacionālajā valūtā, un tā ir piemērojama vairumam pasaules valstu valūtu grāmatojumiem.

  2. Divu bāzes valūtu trīspusējā sistēma, šajā rokasgrāmatā saukta par “Divu bāzes valūtu sistēmu”. Šīs sistēmas lietotāji ir iedalāmi divās kategorijās:
    Brīvprātīgie
    Divu bāzes valūtu sistēma būs noderīga uzņēmumiem, kuru biroji atrodas divās valstīs un kuriem jāveido atskaites abās valūtās, kā arī to valstu uzņēmumiem, kurās papildus nacionālajai valūtai parasti tiek lietota arī otra valūta (parasti dolāri vai eiro), un Eiropas Savienības valstu uzņēmumiem, kuri salīdzināšanai izmanto savu iepriekšējo nacionālo valūtu.

    Pārejas valstu
    Divu bāzes valūtu sistēma būs noderīga arī tajās valstīs, kuras gatavojas pāriet no nacionālās valūtas uz eiro. Pārejas procesā ir izvirzīta prasība visus grāmatojumus veikt abās valūtās – nacionālajā un eiro. Šajā sistēmā nav iespējams veikt tiešu konvertēšanu no nacionālās valūtas citā ārvalstu valūtā, izņemot eiro. Nacionālā valūta vispirms jākonvertē eiro, un pēc tam to var konvertēt citā ārvalstu valūtā.

    Rokasgrāmatas sastādīšanas laikā vēl neviena valsts negatavojās pāriet uz eiro (neatradās pārejas procesā), bet to bija paredzēts veikt tuvāko gadu laikā. Tāpēc tiks aprakstīts, kā notiks pārejas process un tiks izmantoti dati no kādas Latvijas kompānijas. Šajā kompānijā nacionālā valūta ir LVL (Latvijas lati), bet ārvalstu valūta ir EUR (eiro).
    Eiropas Savienības valstis šajā rokasgrāmatā apzīmē valstis, kuras ir pabeigušas iepriekš aprakstīto pārejas procesu un kuru galvenā valūta tagad ir eiro. Šo valstu uzņēmumiem jālieto vienkāršā konvertēšanas sistēma, ja vien salīdzināšanai netiek izmantota arī iepriekšējā nacionālā valūta. Šādā gadījumā šīs valstis pieder iepriekš aprakstītajai brīvprātīgo sistēmas lietotāju kategorijai.

    Pārejas valstu sistēmas lietotājiem jāizmanto divu bāzes valūtu sistēma tikai tāpēc, lai saskaņotu grāmatvedību ar Ekonomiskās un monetārās savienības (EMS) noteikumiem, bet brīvprātīgie lietotāji var izmantot divu bāzes valūtu sistēmu daudz elastīgāk, turklāt tie var lietot abas sistēmas vienlaicīgi.

    Uzņēmumi ārpus Eiropas Savienības, kuriem ir tirdzniecības sakari ar Eiropas Savienības valstu uzņēmumiem, var izvēlēties, kuru sistēmu lietot. Izvēle būs atkarīga no tirdzniecības apjoma un nepieciešamības veidot atskaites gan nacionālajā valūtā, gan eiro. Šādā gadījumā šie uzņēmumi pieder iepriekš aprakstītajai brīvprātīgo sistēmas lietotāju kategorijai.

    Izvēlēties valūtu sistēmu var arī uzņēmumi ārpus Eiropas Savienības, kuriem ir tirdzniecības sakari pārejas valstīs.

Ievads Realizācijas modulī

Šis modulis ir galvenais līdzeklis realizācijas uzskaitei un visam, kas ir saistīts ar klientu maksājumiem un klientiem izrakstītajiem rēķiniem. Realizācijas modulis ir saistīts ar vairākiem citiem moduļiem, tas veido un nosūta grāmatojumus uz Finanšu moduli.

Wprowadzenie do modułu Magazyn

W module Magazyn są rejestrowane przyjęcia oraz rozchody towarów. Moduł Magazyn kooperuje z modułami: Zamówienia Sprzedaży i Zakupu, Księga Sprzedaży, Projekty, Produkcja oraz Księga Główna. Kartoteka Rozchody jest zawsze aktualizowana z modułu Zamówienia Sprzedaży, a dokumenty w kartotece Przyjęcia mogą być tworzone bezpośrednio z modułu Zamówienia Zakapu (o ile moduł znajduje się w konfiguracji).

Wszystkie dostawy do/z magazynu są rejestrowane w module Magazyn na oddzielnych kartach. Dodatkowo, jeśli istnieje taka potrzeba system automatycznie generuje operację księgową do takiej transakcji w Księdze Głównej. Towary mogą być przechowywane w różnych, niezależnych magazynach. Wiele raportów dostępnych w systemie pokazuje ilośc towarów oraz ich wartość w poszczególnych magazynach.

Moduł Magazyn został przebudowany w wersji 5.1. Przebudowanie magazynu nie ma zasadniczego wpływu na codzienną pracę z tym modułem. Większośc zmian związanych z przebudową magazynu jest niedostępna dla użytkownika i dotyczy sposobu przechowywania danych w wewnętrznych kartotekach. Uaktualnienie systemu z wersji wcześniejszej do wersji 5.1 wymagan przebudowy magazynu przed rozpoczęciem pracy z tym modułem. Więcej informacji na ten temat zobacz: polecenie Obsługi 'Odbuduj magazyn'.

Ievads Piegādātāju modulī

Šis modulis tiek izmantots neapmaksāto rēķinu uzskaitei un visu to darbību veikšanai, kas saistītas ar ienākošajiem rēķiniem, ko uzņēmums saņem no piegādātājiem.

Introduction to the Sales Orders Module

Use the Sales Orders module to record and administer the Orders that you receive from Customers, including issuing Deliveries and raising Invoices. The module is integrated with the Quotations module (you can convert Quotations into Orders), with the Sales Ledger (you can raise Invoices from Orders), with the Stock module (you can issue Deliveries from Orders, which will remove the delivered Items from stock), and with the Job Costing module (you can ship Items from the Sales Orders module and charge them to Projects).

Ievads Kases modulī

Kases modulis piedāvā vienkāršu kases ieņēmumu un izdevumu reģistrācijas sistēmu. Katru kases grāmatojumu var ievadīt atsevišķi vai arī visus katras dienas kases ieņēmumus var ievadīt kā vienu grāmatojumu tā, lai uz visiem tiktu attiecināts viens realizācijas un kases vai bankas konts. Līdzīgi vienas dienas maksājumus var ievadīt kā vienu grāmatojumu.

Ievads Avansa norēķinu modulī

Šis modulis tiek izmantots, lai reģistrētu uzņēmuma darbinieku ikdienas darbā nepieciešamos avansa norēķinus. Tajā katram darbiniekam tiek uzturēts savs konts, ir iespējams izveidot atsevišķus bankas kontu izrakstus un izmaksāt avansus. Ierakstu veidošana modulī Avansa norēķini notiek līdzīgi kā reģistrā Ienākošie rēķini: tos var ievadīt atsevišķi pa artikuliem.

Ievads Pamatlīdzekļu modulī

Šis modulis ļauj pamatlīdzekļus saistīt ar kontiem.

Modulī notiek katra pamatlīdzekļa norakstīšanas aprēķināšana atkarībā no tā vērtības un lietotāja noteiktajiem norakstīšanas noteikumiem. Pārsūtīt norakstīšanu uz Finanšu moduli var, atskaitēs redzamās summas ievadot manuāli.

Šajā modulī izveidotās atskaites ietaupa daudz laika, gatavojot galīgos aprēķinus. Tās var izmantot, lai aprēķinātu arī peļņu vai zaudējumus no pamatlīdzekļa realizācijas.

Introduction to SmartApps by HansaWorld - Mobile Data Collection Software

HansaWorld SmartApps is a database tool that allows you to create your own applications for use on the Nokia E90. Example applications might include workforce automation, data collection and on-line reporting. Functions and features include automatic synchronisation in both directions between E90s, or between an E90 and a desktop computer, the ability to create and attach photographs (.jpg files) and sound files (.wav files) to records inside SmartApps applications, report generation, and integration with the E90's barcode scanner.

The descriptions of HansaWorld SmartApps on a desktop PC or Mac in these web pages assume familiarity with HansaWorld Enterprise concepts and features such as registers, records, Master Control panel, record windows, browse windows, attachments and the 'Paste Special' feature. If you need more information about these subjects, please refer to the sections of these web pages describing the Work Area.

These web pages are organised as follows:

Please click the links to learn about each subject.

See also:

Introduction to the Purchase Orders Module

This module allows you to enter and print Purchase Orders, for sending to Suppliers. It contains a separate item register for Purchase Items, where you can record the cost prices and lead times of various Suppliers for the same Item. This register cooperates fully with the normal Item register in Purchase Orders and Goods Receipts.

The module allows you to produce deficiency lists and purchase proposals, Purchase Order journals and other reports.

You can generate Purchase Orders in batches, either to fulfil outstanding Sales Orders, or to re-stock Items that have fallen below their Minimum Stock Levels.

Ievads Noliktavas modulī

Šajā modulī tiek reģistrētas visas noliktavā saņemtās preces un no noliktavas nosūtītās preces. Noliktavas modulis ir saistīts ar Realizācijas un Finanšu moduli. Reģistrs Nos. preces vienmēr tiek atjaunināts saskaņā ar reģistru Klientu pasūtījumi.

Visas noliktavas operācijas Noliktavas modulī tiek reģistrētas kā grāmatojumi. Ja nepieciešams, Pirmais Ofiss var automātiski pārrēķināt krājumu vērtības Finanšu modulī. Dažas atskaites sniedz informāciju par noliktavas saturu un vērtību.

Introduction to the Report Generator in the Enterprise by HansaWorld ERP system

The Report Generator allows you to design your own reports. This process includes:
These web pages are organised as follows:
See also:

Wprowadzenie

HansaWorld Enterprise jest zintegrowanym systemem do prowadzenia księgowości, wraz z systemem CRM tworzy narzędzie klasy ERP, służące do prowadzenia zamówień sprzedaży, kontroli stanów magazyów, prowadzenia księgi zakupu i księgi sprzedaży, do śledzenia wszelkich kontaktów z klientami, tworzenia druków reklamowych i planowania różnego rodzaju czynności.

HansaWorld Enterprise to system modułowy. Liczba modułów dostępnych dla poszczególnych użytkowników różni sie, a zależy od instalacji. Na najprostszą konfigurację (Pakiet Księgowy) składają się moduły: System, Księga Główna, Księga Zakupów i Księga Sprzedaży wraz z opcją wielowalutowości, a także Kalendarz i Menadżer Zadań, których możesz używać do zarządzania kontaktami. Pakiet Logstyka zawiera dodakowo moduły: Zamówienia Zakupu, Zamówienia Sprzedaży oraz Magazyn. Do podstawowej konfigurcji możesz dodawać kolejne moduły, w zależności od potrzeb, w tym również moduł Serwer, wymagany przy instalacji dla więcej niż jednego użytkownika.

Kalendarz oraz Menedżer Zadań pozwalają na prowadzenie zapisów różnego rodzaju zadań i czynności w ciągu całego dnia pracy, takich jak kontakty z kontrahentami, świadczone usługi, wykonane zadania, planowane spotkania itp. Każde z takich zadań czy wydarzeń jest nazywane "Czynnością". Możesz przeglądać, zmieniać, uaktualniać i dodawać czynności i używać ich jako narzędzia do monitorowania zadań w prowadzeniu sprzedaży, rejestrowania rozmów telefonicznych z kontrahentami w centrali i i do wielu innych zadań.

HansaWorld Enterprise zawiera narzędzia umożliwiające korzystanie z wewnętrznej poczty e-mail oraz konferencji. Funkcjonalności te, wraz z Bramką Zewnętrzną i web serwerem, oznaczają, że użytkownicy mogą być online i pracować w systemie zawsze i wszędzie. A zatem pracownicy mogą być zawsze ze sobą w kontakcie. Oprogramowanie HansaWorld Enterprise współpracuje również z takimi narzędziami do komunikacji jak Skype, telefonia SIP czy SMS-y. Używając narzędzia Business Communicator, możesz korzystać ze wszystkich tych metod komunikacji i kontaktować się z kontrahentami w jednym systemie. Możesz współdzielić listę kotaktów ze Skype'a i je kontrolować (możesz wykonywać i otrzymywąć połączenia, rozpoczynać chaty). Którąkolwiek z tych metodkomunikacji wykorzystujesz, możesz zarejestrować w systemie wszelkie szczegóły rozmów z kontrahentami. To ułatwi Ci tworzenia pełnej historii kontaktów z poszczególnymi kontrahentami.

To jest część wprowadzająca, gdzie objaśnimy krok po kroku jak rozpocząć pracę z oprogramowaniem HansaWorld Enterprise. Tematy wprowadzenia to instalacja (zarówno pojedyńczego jaki i wielokrotnego) użytkownika oraz tworzenia nowej bazy danych (ponownie, dla pojedyńczego- i wielokrotnego) użytkownika.

Introduction to Customers, Suppliers and Contact Persons

Information about your Customers, Suppliers, Contact Persons and all other companies and individuals with whom you have some contact is stored in the Contact register. This register is available in many modules including the Sales and Purchase Orders, the Sales and Purchase Ledgers, and Contracts, Quotations, CRM and Service Orders if installed. Storing Customers, Suppliers, Contact Persons and other companies together in one register means that you can make full use of the Calendar, Task Manager, Mails and Letters with companies and individuals of all kinds. It also means that you will only have to maintain a single record for a company who is both a Customer and a Supplier.

Throughout these web pages, the terms "Customer" and "Supplier" are used to refer to records in the Contact register. Those records do not necessarily represent firms that have purchased goods or services from your business, or sold goods or services to you, and in fact can represent any company that is a potential customer or supplier.

The term "Customer" is usually used when describing the use of a record in the Customer register in a sales context, while "Supplier" is used in a purchase context. "Supplier" implies that the Supplier box in the header of the Contact record has been checked.

As soon as contact is established between your business and a potential client or supplier, you should record their details in the Contact register. You should register their relationship with you (e.g. "Prospect" or "Lead") using the Contact Classification field on the 'Contact' card of the Contact record. Mark the record as a Customer or a Supplier or both using the check boxes in the header, depending on their potential or actual relationship to your company. These check boxes will allow you to use the record in sales or purchase transactions as appropriate.

The term "Contact Person" is used when referring to an individual person: this may be a private individual or someone who works for a Customer or Supplier. In the latter case, you will have separate records in the Contact register for the Customer or Supplier and for the individual Contact Person. The Contact Person and Customer or Supplier will be linked using the Customer Relations register (described here).

On the sales side, you can group Customers of a similar type together using Customer Categories. Every Customer belonging to a Category will be given the same default Price List, Discount Matrix and Debtor Account, saving you the work of having to specify these in the Contact records for the individual Customers. Defining and assigning Customer Categories also makes modification easier: if you need to change the Discount Matrix, for example, you only need to make one change (to the Customer Category), rather than many (to each of the Customer records). If you specify information both for a Customer Category and in the Customer record of an individual company belonging to that Category, the information in the Customer record will take precedence. For example, if you specify a Price List in a Customer Category and in a Customer belonging to that Category, the one in the Customer will be used.

Similarly, on the purchase side you can group Suppliers of a similar type together using Supplier Categories. Every Supplier belonging to the same Category will be given the same default On Account and Creditor Accounts, saving you the work of having to specify these for each one individually. A company that is both a Customer and Supplier can belong both to a Customer Category and to a Supplier Category.

Prior to HansaWorld Enterprise version 4.1, Customers and Suppliers were stored in separate registers. In this version, the two registers were made into one. When you update to this or a later version, you can use the 'Convert Suppliers to Customers' Maintenance function in the System module to bring the information in the two registers together. This is described on the Combining Customers and Suppliers page. In 5.0, the Maintenance function was renamed 'Convert Suppliers to Contacts', and in 5.1 it was moved to the Technics module.

In HansaWorld Enterprise version 5.0, the previously separate Contact Person register was incorporated into the combined Customer/Supplier register, which was re-named the Contact register. When you update to this or a later version, you can use the 'Convert Contact Persons to Contacts' Maintenance function in the Technics module to bring the information in the two registers together. This is described on the Combining Customers and Contact Persons page.

Welcome to the Books by HansaWorld manuals online

Books by HansaWorld is the easy accounting suite for small businesses. The online manual for Books version 6.2 is currently in production.

To get help with Books version 6.2:

See also: