Entering a Return
Records cannot be entered directly to the Returned Goods register. Instead, a new Return must be created using one of two methods:
- With a Sales Order open, select the 'Returned Goods' command from the Operations menu. This creates a new record in the Returned Goods register. For the command to have any effect, all changes to the Sales Order must first have been saved (use the [Save] button) and at least one Delivery must have been issued and approved from the Order.
- With a Delivery open, select the 'Return Goods' command from the Operations menu. This creates a new record in the Returned Goods register. For the command to have any effect, all changes to the Delivery must first have been saved (use the [Save] button) and it must have been approved.
Note that the record is presented in a 'Returned Goods: Inspect' window. This means that the record has already been created and saved into the register. To delete it you must choose 'Delete' on the Record menu.
