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Este texto se hace referencia a la versión del programa 8.5  

Jewellery Workflow - Sales - Returns

This page describes using Returns together with the Jewellery module.

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If a Customer returns a piece, you can process the return in the following ways:

• If you originally sold the piece through a Point of Sales Invoice, find the original Invoice by Invoice Number and then use the "Return" button. This will create a new Point of Sales Invoice, a duplicate of the original one but with negative quantities. Refund the Customer and process the Return Invoice in the usual way.
  

• If you originally sold the piece through a Sales Ledger Invoice, find the original Invoice by Invoice Number and then select 'Credit Note' from the Create menu (Windows/macOS) or + menu (iOS/Android). Select the Update Stock option on the 'Del. Terms' card to bring the piece back in to stock. Mark the Credit Note as OK and save to complete processing.

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Jewellery workflow in Standard ERP:

• Purchasing
  

• Sales, including:
  
  • Returns
    

  • Layaway Orders
    

  • Special Orders - Producing Bespoke Pieces
    

  • Selling on Consignment ("Memo Sales")
  
  
• Miscellaneous

Go back to:

• Home page for Jewellery manual
  

• Home page for Standard ERP manual

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