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This text refers to program version 8.0  

Entering a Person Record - Asterisk Card

This page describes the 'Asterisk' card of the Person record. Please click the following links for descriptions of the other cards:

• Header
  

• 'Access' card
  

• 'Number Series' card
  

• 'Sales' card
  

• 'Accounts' card
  

• 'Job Costing' card
  

• 'Time Entry' card
  

• 'Formats' card
  

• 'Asterisk' card

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Asterisk is switchboard software that runs on computers using Linux and other operating systems. It is an open-source software project that is available for anybody to download and install without charge. It supports the SIP standard for connecting to IP-based telephones (e.g. softphones such as EyeBeam and X-Lite, hardphones from Cisco and other vendors, Nokia E-series cellphones with built-in SIP softphone etc.). Standard ERP integrates with the Asterisk switchboard, not the telephones themselves.

Each Standard ERP user that will communicate through the Asterisk switchboard must have a SIP user name (i.e. SIP address) that is registered as a SIP user on that switchboard. Follow these steps:

1. The first step is to specify SIP user names for each Person and Global User. To do this, create records in the Contact register for each member of staff, and enter their SIP user names in the SIP field. The Contact records should also contain extension numbers that other members of staff can call within the Asterisk server. Connect these Contact records to the relevant Person or Global User records using the Contact Code field on the 'Access' card.
   

2. The second step is to register those SIP user names in the Asterisk switchboard. Depending on the switchboard, you can do this on the switchboard itself, or you can create a configuration file in Standard ERP and send it to the switchboard. To use the second method, register the SIP user names on the 'Asterisk' card of each Person and Global User record:
   

   

   If you need to register SIP user names for members of staff who are not Standard ERP users, or SIP user names that are not tied to particular users (e.g. a phone for public use), enter them in the Asterisk Users setting in the Telephony module.
   

   Finally, run the 'Asterisk SIP Configuration Files' Maintenance function in the Telephony module to create the configuration file and send it to the Asterisk switchboard.

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In this chapter:

• Introduction to the Person register
  

• Entering a Person Record, including:
  
  • Header
    

  • 'Access' card
    

  • 'Number Series' card
    

  • 'Sales' card
    

  • 'Accounts' card
    

  • 'Job Costing' card
    

  • 'Time Entry' card
    

  • 'Formats' card
    

  • 'Asterisk' card
  
  
• Operations menu
  

• Create menu

Go back to:

• Home page for System Module manual
  

• Home page for Standard ERP manual

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