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This text refers to program version 6.4  

Business Alerts

The Business Alerts setting contains a number of preferences that are used by the following other settings in the Business Alerts module: Contact Delivery Alerts, Contact Order Alerts, Contact Quotation Alerts, Contact Reservation Alerts, Internal Order Alerts and Internal Quotation Alerts.

If you have more than one Company in your database, you should configure this setting separately in each Company. For example, each Company can have a different phone or mobile number from which text (SMS) messages will be sent.

The Business Alerts setting contains the following options and fields:

SMS
Use these options to control how text (SMS) messages will be sent, when triggered by the Contact Delivery Alerts, Contact Order Alerts, Contact Quotation Alerts, Contact Reservation Alerts, Internal Order Alerts and Internal Quotation Alerts. settings.
Off
Text (SMS) messages will not be sent.

Send
Text (SMS) messages will be sent automatically. Messages will not be opened on screen before they are sent, so you will not be given the opportunity to personalise the messages.

Suggest
Each Text (SMS) message will be opened in a 'Text SMS: New' window before it is sent. The window title ('New') signifies that the message has not yet been saved. You therefore have opportunities both to personalise the message and to decide whether to send it at all.
System Phone No.
The phone number that you specify here will be used as the source of each text (SMS) message. Bear in mind when specifying this number that Customers may use it to reply. If you do not specify a phone number here, the source phone number will be taken from the Internal System Alerts setting.
When you have finished working with this setting, click the [Save] button in the Button Bar to save the changes and close the window. To close the window without saving changes, click the close box.

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Settings in the Business Alerts module:

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