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HansaManuals Home   >> Standard ERP   >> Service Orders   >> Imports  

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This text refers to program version 8.5  

Known Serial Numbers

This page describes the 'Known Serial Numbers' Import function in the Service Orders module.

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You can use the 'Known Serial Numbers' Import function to import information into the Known Serial Number register. The file to be imported should be a text file in the following format:

Serial Number    Item Number    Customer Number
The separator should be a Tab.
A separate record will be added to the Known Serial Number register for each line in the text file, with the following exceptions:
  • All Item Numbers in the text file should already exist in the Item register. If the Item Number in a line in the text file does not exist in the Item register, the individual line in the text file will not be imported.

  • If the Customer Number in a line in the text file does not exist in the Contact register, the individual line in the text file will be imported but the Customer field in the resulting Known Serial Number record will be left blank.

  • If there is already a record in the Known Serial Number register for the Item/Serial Number combination in a line in the text file, a second new record will not be created and the existing record will be left untouched.
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